Warehouse Associate – Packer
MS Excel, Mobile App, English writing skills
Full Time – Rs.96000 to Rs.1.44 Lakhs per annum
Full Time position offer, Performance and Yearly Bonus
12 Days paid annual leave. 1 Day weekly holiday.
Roles and Responsibilities
Inspect the items received, ensure they match the product description, any missing components/damages reported. Pictures/videos of the incoming items taken using Mobile phone and log the item details.
Pack the items by following highest level of packaging standards and keep them ready for dispatch. Affix documentation and carrier s shipment tracking labels to carton(s).
Perform regular housekeeping of the warehouse items
End to end – Inspection to Pack to Ship – All should happen in 1 day
Ability to inspect-pack-ship few hundred items in a faster manner.
Facilitate returns.
Assists Warehouse Management in receiving trucks and loading or unloading pallets of product, while maintaining the integrity of the product through proper handling
Desired Candidate Profile
MS Excel, Mobile App, English Writing skills
Advertising, Sales & Marketing Specialist
Digital Marketing
Full Time – Rs.1.2 Lakhs per annum
Intern – Rs.60000 for 6 months minimum
Full Time position offer, Flexible working hours, Bonuses, Work from home option available
12 Days paid annual leave. 1 Day weekly holiday.
Roles and Responsibilities
PPC/SEO/SME/Digital marketing trained candidates are preferred.
Knowledge and executing capabilities in Google Adwords, Affiliate Marketing, Search, Display, Remarketing, Facebook, Instagram, SnapChat, WhatsAppBusiness, TikTok, YouTube.
Global Advertising strategies – leverage Facebook groups
Writing blog and articles. Building online presence on Quora
Assist in the formulation of strategies to build a lasting digital connection with consumers.
Monitoring overall website/mobile app performance.
Email, WhatsApp & SMS Marketing to our customers using software
Organic Traffic Generation through SEO
Build decent design/ graphic ideas for campaigns. Designing skills – able to use CANVA software
Knowledge of structuring of Google Ads, Display campaign, Search Campaign and Google Analytics.
Tag Implement Knowledge is Plus like Conversion and Remarketing Tag.
Desired Candidate Profile
Are available for duration of 6 months for digital marketing internship and full time for fresher role. When needed visit office for any marketing outreach. Must have completed Digital Marketing course. Digital Marketing Certified. Have good communication skills & presentable skills
Front Office & Customer Support Specialist
Fluent in English Speaking. Good inter-personal skills
Full Time – Rs.1.2 Lakhs per annum
Intern – Rs.60000 for 6 months minimum
Onsite (in office) position, Full Time position offer, Bonuses
12 Days paid annual leave. 1 Day weekly holiday.
Roles and Responsibilities
Receive packages in front office receptionist area. Check-in incoming packages into our Mobile App.
Answer phone calls, respond to WhatsApp chats, respond to emails, respond to queries on mobile app, respond to SMSs.
Provide support guidance to customer’s queries. Respond to refunds, claims and other customer issues.
Keep updating the frequently asked questions keywords on WhatsApp and Website.
Understand various tools used at yourDesiCart to respond to customer’s questions better.
Build videos for explaining frequently asked customers questions. Coordinate with graphic team if needed.
Ensure every customer who approaches via WhatsApp, phone, email, mobile app etc is on-boarded in the system – name, email and phone number.
Proactively track and report customer issues.
Faster responses to customer’s queries, be available during the office hours.
Desired Candidate Profile
Excellent English speaking skills, polite customer handling skills
ProActive, smart and prompt responses
Good interpersonal skills
Ready to learn and adapt to processes